Last edited: March 8, 2024.

The Checkout process is designed to make all services as streamlined as possible. Instead of having to download a PDF, fill out a contract, and send it back, any purchase of service is a compliance with the Terms and Conditions and Agreements. We have done our best to call attention to this page so every customer knows what they’re paying for.

Any purchase of a service simply allows customers to get password access to schedule Personal Coaching Appointments and Team Workshop dates. This is accomplished by including a password in the order confirmation email.

Specific Terms for Team Workshops:

This agreement, between coach trainer, Andrew Barcenas, and the purchasing client(s) is valid from the time of purchase and onward indefinitely. The workshop will take place on the days they schedule within the scheduling platform. Each workshop will be spread out over the course of 1-3 days until all hours of the workshop training are concluded. The client is responsible for (1) blocking out the time for the workshop, (2) ensuring attendance of their team, and (3) securing a professional location to host the workshop.

SERVICES.  The services to be provided by the coach to the client organization are in-person, as jointly designed by the coach and client(s).  The tuition for the Primary Coach Training Workshop is $499.00 per person and the tuition for the Elite Coach Training Workshop is $749.00 per person.  The number of organizational recipients of coach training is specified at the time of purchase. If a client organization needs to add additional workshop participants, they will need to communicate their needs to contact@andrewbarcenas.com.

ADDITIONAL FEES. If travel and accommodations are necessary for hosting the workshop facilitator, the client organization shall reimburse Andrew Barcenas LLC on lodging, travel, car rentals, and a $50 food stipend for each day of the duration of the workshop. Andrew Barcenas LLC will provide any and all receipts associated with these expenses, electronic or otherwise.

WORKSHOP ATTENDEE DISCOUNTS. As a part of this workshop Andrew Barcenas LLC is committed to giving workshop attendees a discount on coaching packages of up to 8 sessions. For the 2024 season, the discounted rate will be $90/session versus a normal rate of $119/session. After 8 sessions, workshop attendees are subject to the normal rate. This discounted offer will expire a year from the end date of the workshop. A custom coupon is made for each client group and there will be as many coupons as there are participants. Hence, if participants choose to share their group coupon code with non-participants, not all participants will get to use the code and Andrew Barcenas LLC will not grant additional coupons codes.

SCHEDULING. A scheduling client or organization must have an account in order to schedule a workshop. Scheduling a workshop can be done as far as 12 months into the future. Any workshop scheduled beyond the 12-month mark will be denied.

RESCHEDULING.  Rescheduling of a workshop must be made 72 hours in advance. Please make every effort to do so. Any travel-related rescheduling costs shall be covered by the client organization. The first reschedule will have no reschedule fee. If a SECOND reschedule is needed, a $200 RESCHEDULE FEE will be applied to the total cost of the workshop in an additional invoice.

CANCELLATION/RETURN. In the case of TOTAL cancellation/return, a full refund will be given with exception to a $500 non-refundable deposit and any travel-related cancellation fees. If a refund is requested within 24 hours of ordering, a full refund, including the non-refundable deposit, will be given. If Andrew Barcenas LLC initiates the cancellation, like in the case of illness or emergency, a full-refund will be provided, including the non-refundable deposit. 

LIMIT OF LIABILITY. YOU EXPRESSLY UNDERSTAND AND AGREE THAT ANDREW BARCENAS LLC SHALL NOT BE LIABLE TO YOU FOR:

(A)          ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL CONSEQUENTIAL OR EXEMPLARY DAMAGES WHICH MAY BE INCURRED BY YOU OR ANY TRAINEE, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY.  THIS SHALL INCLUDE, BUT NOT BE LIMITED TO, ANY PERSONAL INJURY, EMOTIONAL DISTRESS, LOSS OF GOODWILL, OR OTHER INTANGIBLE LOSS;

(B)          SOME JURISDICTIONS AND STATES PRECLUDE LIMIT OF LIABILITY CLAUSES.  IN THE EVENT DAMAGES ARE ASSESSED, THE LIMIT OF LIABILITY FOR ANDREW BARCENAS LLC SHALL NOT EXCEED THE TOTAL AMOUNT OF THE SERVICE PROVIDED TO THE LICENSEE OR THIRD PARTY. 

(C)AS A COACH TRAINER, I WILL NOT TELL TRAINEES WHAT TO DO WITH THEIR CLIENTS OR EMPLOYEES, AND THEY, AS MY CLIENTS, ARE ALWAYS EMPOWERED TO CHOOSE AND ARE HELD RESPONSIBLE FOR THEIR ACTIONS AND WORDS.  THE TRAINEES ASSUME ALL RESPONSIBILITY FOR ANY ACTION TAKEN ON ACCOUNT OF A COACHING LESSON AS WELL AS ALL OUTCOMES AND RESULTS.

(D)          IN THE EVENT THAT A TRAINEE DIVULGES INFORMATION THAT I DETERMINE THAT THE TRAINEE IS A RISK TO HIM/HERSELF OR OTHERS, I AM LEGALLY RESPONSIBLE TO NOTIFY THE APPROPRIATE PERSONNEL.

THE LIMITATIONS ON ANDREW BARCENAS LLC ABOVE SHALL APPLY WHETHER OR NOT ANDREW BARCENAS LLC IS NEGLIGENT OR HAS BEEN ADVISED OF OR SHOULD HAVE BEEN AWARE OF THE POSSIBILITY OF ANY SUCH LOSSES ARISING.

THE PURCHASE OF ANY COACH TRAINING WORKSHOP INDICATES A FULL UNDERSTANDING AND AGREEMENT WITH THE INFORMATION ABOVE.

Specific Terms for Personal Coaching:

This agreement, between coach, Andrew Barcenas, and the purchasing client(s) is valid from the time of purchase and onward indefinitely. The coaching sessions will take place on the days they schedule within the scheduling platform. Each session lasts UP TO 45 minutes but may vary in length depending upon necessity. 

SERVICES.  The services to be provided by the coach to the client are in-person or tele-coaching via ZOOM, as jointly designed by the coach and client. Only LOCAL CLIENTS have the option to participate in in-person coaching sessions. A local client is classified as the same city. Should local clients opt for in-person sessions, the sessions will take place upon a mutually agreed location as Andrew Barcenas LLC does NOT have a dedicated office space for coaching sessions. Andrew Barcenas LLC also reserves the right to redirect in-person appointments to online appointments if they deem it necessary. The tuition for the 8-session program is $952.00 and the tuition for the 12-session program is $1428.00.

SCHEDULING. A scheduling client(s) must have an account in order to schedule coaching appointments. Scheduling coaching appointments can be scheduled as far as 6 weeks in advance. Any appointments scheduled beyond the 6 weeks mark will be denied.

RESCHEDULING.  Rescheduling/cancellation of an appointment must be made 24 hours in advance.  Please make every effort to do so. The first time a session is missed (not cancelled but also not attended), I will not charge you for it.  The second and every subsequent time, the session counts as a full session.

CANCELLATION OF COACHING PACKAGE. If at some point in the coaching partnership, a client wishes to discontinue the service, they may save their coaching appointments for a later time or simply donate their sessions to someone they’d like. No refunds will be issued after the first session. This policy is in place to increase client buy-in and raise the stakes in the coaching process. Clients will take their coaching work, actions, growth, and goals seriously if they are monetarily invested and committed. The principle is once someone decides to grow, improve, accelerate, and advance their life, there is no going back. At least not during their partnership with Andrew Barcenas LLC. 

LIMIT OF LIABILITY.  YOU EXPRESSLY UNDERSTAND AND AGREE THAT ANDREW BARCENAS LLC SHALL NOT BE LIABLE TO YOU FOR:

(A)          ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL CONSEQUENTIAL OR EXEMPLARY DAMAGES WHICH MAY BE INCURRED BY YOU, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY.  THIS SHALL INCLUDE, BUT NOT BE LIMITED TO, ANY PERSONAL INJURY, EMOTIONAL DISTRESS, LOSS OF GOODWILL, OR OTHER INTANGIBLE LOSS;

(B)          SOME JURISDICTIONS AND STATES PRECLUDE LIMIT OF LIABILITY CLAUSES.  IN THE EVENT DAMAGES ARE ASSESSED, THE LIMIT OF LIABILITY FOR ANDREW BARCENAS LLC SHALL NOT EXCEED THE TOTAL COACHING PACKAGE PURCHASE AMOUNT TO THE LICENSEE OR THIRD PARTY. 

(C)     AS I COACH I WILL NOT TELL YOU WHAT TO DO, AND YOU, AS THE CLIENT, ARE ALWAYS EMPOWERED TO CHOOSE AND ARE HELD RESPONSIBLE FOR YOUR ACTIONS.  THE CLIENT ASSUMES ALL RESPONSIBILITY FOR ANY ACTION TAKEN ON ACCOUNT OF A COACHING SESSION AS WELL AS ALL OUTCOMES AND RESULTS.

(D)          IN THE EVENT THAT THE CLIENT DIVULGES INFORMATION THAT I DETERMINE THAT THE CLIENT IS A RISK TO HIM/HERSELF OR OTHERS, I AM LEGALLY RESPONSIBLE TO NOTIFY THE APPROPRIATE PERSONNEL.

THE LIMITATIONS ON ANDREW BARCENAS LLC ABOVE SHALL APPLY WHETHER OR NOT ANDREW BARCENAS LLC IS NEGLIGENT OR HAS BEEN ADVISED OF OR SHOULD HAVE BEEN AWARE OF THE POSSIBILITY OF ANY SUCH LOSSES ARISING.

THE PURCHASE OF ANY PERSONAL COACHING PACKAGE INDICATES A FULL UNDERSTANDING AND AGREEMENT WITH THE INFORMATION ABOVE.